What Kind of Education Do You Need to Be a Receptionist? Career Option, Jobs


While seeking to become a receptionist it can be quite confusing for students to decide upon the exact education that best fits their career goals. In this blog, we have tried to explain the right academic training that you should apply to become a receptionist in no time.

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Who is a Receptionist?

As a receptionist, your primary tasks are to answer multi-line phone systems, welcome visitors and at times take payment for services. You could find employment in the healthcare sector, government office, industries, small business or corporation. The job duties might also include filing, faxing, copying, distributing mail and maintaining pantry areas.

You will likely be asked to execute a variety of needed tasks, including composing correspondence, preparing mail-outs and arranging appointments and meetings. You may also coordinate travel arrangements for executives, as well as draft expense reports post business trips.

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What kind of Education and training is required for a Receptionist?

While a few business entities might look for receptionists with some type of postsecondary education, while others will simply require you to have a basic degree, like a high school diploma. Many organisations provide on-the-job training, but to grab this opportunity, you are expected to have some prior experience in handling office and computer systems.

If you do not already possess these skills, you must invest time in taking clerical training programmes. These courses are taught both online and offline, usually providing training on typing, data entry and advanced functions of popular Microsoft office software packages. This will further give your resume a boost in a competitive job market

What are the Skills One should have as a Receptionist?

A receptionist often gives the first impression when a client arrives at a company, so you are expected to be professional, well-spoken, courteous and well-dressed. You must exude good interpersonal communication and organisational skills, and be adept at pronunciation, spelling, grammar and composition.

Many organisations require receptionists to have a good level of typing and data entry skills, along with a basic understanding of digital systems. These skills will be required to complete duties related to word processing, excel sheet operations, and e-mail management. You may also require to develop an understanding of desktop publishing and accounting programmes. Additionally, some companies may even need you to undergo training you learn their personal software, like a programme specific to their industry.

You can also choose to certify yourself as a professional receptionist. If you wish to be designated as a certified professional receptionist can go ahead to providing required proof of experience, continuing higher education and references to an association of professional receptionists, accredited by the government. You can also choose to become certified in specialised computer skill levels or technologies, such as those offered by multinational corporates.

Improve your career prospects with receptionist course in Dublin, and experience the best training or certification programmes that are available for becoming a receptionist. Apply soon.

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Abhinandan is interested in writing and creating articles related to career and admission from past 7 years. His interests lie in mentoring and career counselling.


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